By the help of Diákhitel Direkt the customers of DK can settle their issues – only in part because of the banking regulations – from now via internet too. The experiences of the first period are positive; the customers liked and prefer this convenient way of administration.
Because of the banking regulations not all issues can be settled via internet but in this case Diákhitel Direkt provides help in carrying out the offline steps. After filling in the application form, the printable version is automatically generated from the earlier provided data, and the customer only has to sign and send the document by post.
After the contracting the customer can view all data and the actual state of the loan on the surface, and in addition most of the data-changes can be done. Moreover the system is not one-way – Diákhitel Direkt provides information via e-mail about the events and the customers can view the sent messages too. Real internet banking – tailored to loan...